3.1. Eligibility for Returns
Items can be returned within 30 days of delivery. To qualify for a return, products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

3.2. Return Process
To initiate a return, please contact our customer service team at [email protected]. You will receive instructions on how to return the product and a return authorization number if applicable.

3.3. Refunds
Upon receiving and inspecting the returned item, we will process a refund to your original payment method. Refunds typically take 5-7 business days to be reflected in your account.

3.4. Exchanges
If you wish to exchange a product, follow the return process and specify your preference for an exchange. We will send the replacement item once the returned product is received and inspected.

3.5. Non-Returnable Items
Certain items, including customized products and perishable goods, are non-returnable. Please check product descriptions for any return restrictions.